At webwrapper.io, we provide a unique service that allows users to convert their websites into Android apps. Our policy regarding refunds is as follows:
Users can create apps at no cost, but these apps will include advertisements.
Users have the option to pay a fee to remove ads from their app. Once this fee is paid and ads are removed, no refunds will be provided for the ad removal service.
In the rare instance where a user has paid for ad removal and advertisements are still appearing in the app, we offer the possibility of a refund. To be eligible for a refund, the user must adhere to the following process:
Once we receive the refund request, our team will review the provided evidence. If the claim is verified and the issue is confirmed on our end, a refund will be processed.
Approved refunds will be issued to the original payment method used at the time of the transaction. Please note that the timeframe for the refund to be reflected in your account depends on the policies of your bank or credit card provider.
We reserve the right to amend this refund policy at any time. Any changes will be effective immediately upon posting on our website.
For any further inquiries or assistance, please contact our support team at support@webwrapper.io.